Awards

• I didn't receive my claim email, can it be resent?
• Why are quizzes timed?
• How do HP rebates work?
• What is the 'Mall'?
• How can I earn an award?
• What is the Brand Reward Zone?
• Why am I not earning awards?
• What is the likelihood of me of winning an award?
• When will new awards be available?
• Why can't I see the recent promotion on my device?
• How can I play for a specific award?
• I earned an award bundle, but the claim form shows different awards, why?
• Why am I only earning small value awards?
• How do I check if I have any pending unclaimed awards?
• How do I redeem my e-gift card?
• I already have an Instant Ink account, why can't I add my newly earned Instant Ink balance?
• How can I get help on Instant Ink account inquiries?