Profile & Settings

• I can't access my account, how can I reset my password?
• How can I update my password?
• How can I change/update my email?
• Why am I not getting my Streak Bonus Plays?
• How do I change my retailer and/or store?
• Where can I see all the awards I have earned?
• When I change my retailer will I lose all of my certificates?
• How do I share my certificates?
• Can I still use SellPro if I no longer work for an approved retailer?
• How do I update my email notification settings?
• If I switch my store on SellPro, will I lose my certificates and/or points?
• Why doesn't my certificate count match between what is listed on the home screen vs the leaderboard?
• How can I find my 'Referral code'?