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  1. Knowledge Base
  2. Profile & Settings
  • SellPro User Guide
    • General Questions
  • Awards
  • Award Fulfillment Inquiries
  • Profile & Settings
  • SellPro Client Guide
    • SellPro OMS
    • General Questions

Profile & Settings


How do I reset my SellPro password if I can’t access my account?

How can I update my password?

How do I change/update my email?

Why am I not receiving my Streak Bonus Plays?

How do I change my retailer and/or store?

Where can I see the awards I’ve earned?

Will I lose my certificates if I change my retailer?

How do I share my certificates?

Can I use SellPro if I no longer work for an approved retailer?

How do I update my email notification settings?

If I switch my store on SellPro, will I lose my certificates and/or points?

Why is my certificate count different on the Home Screen and Leaderboard?

SellPro Help Center

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