Profile & Settings

• How do I reset my SellPro password if I can’t access my account?
• How can I update my password?
• How do I change/update my email?
• Why am I not receiving my Streak Bonus Plays?
• How do I change my retailer and/or store?
• Where can I see the awards I’ve earned?
• Will I lose my certificates if I change my retailer?
• How do I share my certificates?
• Can I use SellPro if I no longer work for an approved retailer?
• How do I update my email notification settings?
• If I switch my store on SellPro, will I lose my certificates and/or points?
• Why is my certificate count different on the Home Screen and Leaderboard?